Introduction
At Fancy Jewellers FJ, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from https://fancyjewellersfj.com. By using our website, you agree to the terms described in this policy.

Who We Are
Fancy Jewellers FJ is an online jewelry store offering gold, diamond, and customized jewelry products. We operate this website to showcase our collections, accept orders, and provide customer support. This Privacy Policy applies only to information collected through our website and official communication channels.

Information We Collect
We collect information that you voluntarily provide when you interact with our website. This includes your name, phone number, email address, billing and shipping address, city, postal code, and any additional details you provide while placing an order or contacting us.
When you place an order, we collect order-related details such as product selections, customization requests (including ring size, engraving text, metal choice, or stone preference), order value, and delivery instructions.
If you contact us through forms, WhatsApp, phone, or email, we may collect the content of your communication and any information you choose to share with us.

Payment Information
Payments on our website are handled through trusted third-party payment gateways. We do not store or process your full credit or debit card details on our servers. Payment providers may collect payment information according to their own privacy policies. We only receive confirmation details such as payment status and transaction reference numbers.

Automatically Collected Information
When you visit our website, certain information is collected automatically. This may include your IP address, browser type, device type, pages visited, time spent on pages, referring website, and general location information. This data helps us understand website usage, improve performance, and enhance security.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper functionality and improve user experience. Cookies help remember your preferences, keep items in your cart, and analyze website traffic. You can control or disable cookies through your browser settings, but some features of the website may not work correctly if cookies are disabled.

How We Use Your Information
We use your personal information to process and fulfill orders, confirm purchases, arrange deliveries, and provide customer support.
Your information helps us communicate with you regarding order updates, inquiries, and service-related messages.
We may use data to improve our products, services, and website performance.
Information may also be used to prevent fraud, protect our business, and comply with legal and regulatory requirements.

Marketing and Promotional Communication
With your consent where required, we may send promotional messages about new collections, offers, or updates. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option if available. Transactional messages related to orders will still be sent even if you opt out of promotions.

Sharing of Information
We do not sell or rent your personal information. We may share limited information with trusted service providers such as payment processors, courier services, website hosting providers, analytics services, and customer communication platforms strictly for business operations.
Information may also be disclosed if required by law, legal process, or to protect our rights, customers, or business.

International Data Transfers
Some of our service providers may operate outside your country. As a result, your information may be processed or stored internationally. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, record keeping, legal compliance, and customer support. When data is no longer required, it is securely deleted or anonymized.

Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute security.

Accuracy of Information
You are responsible for ensuring that the information you provide is accurate and up to date. Incorrect information may affect order fulfillment or delivery. Please contact us if you need to update your details.

Your Privacy Rights
Depending on applicable laws, you may have the right to access, correct, or request deletion of your personal information. You may also object to certain data processing activities or withdraw consent where applicable. Requests can be made by contacting us through our official communication channels. Identity verification may be required before fulfilling requests.

Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, we will take steps to remove it.

Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any information.

Custom Jewelry and Sensitive Details
Custom jewelry orders may require personal preferences such as sizes or engraving text. This information is used solely to complete your order. We advise customers not to share unnecessary sensitive personal information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact Fancy Jewellers FJ using the contact details provided on our website or official communication platforms.